Warranty Policy
Thank you for your interest in the products and services of Bula Defense Systems, Inc.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from Bula Defense Systems, Inc (the “Physical Goods”).
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Bula Defense Systems, Inc will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.
This Limited Warranty extends to the original purchaser only and is not transferable.
Bula Defense Systems, Inc will replace the Product at no charge, using new or refurbished replacement parts.
The Warranty Period for Physical Goods purchased from Bula Defense Systems, Inc is 1 Year from the date of purchase.
A replacement Physical Good or Part assumes the remaining warranty of the original Physical Good.
This Limited Warranty does not cover any problem that is caused by:
- Conditions, malfunctions or damage not resulting from defects in material or workmanship including normal wear and tear.
- Conditions, malfunctions or damage resulting from negligence, improper maintenance, improper modification, unauthorized repairs, or improper handling.
- Damage due to hand-loaded, remanufactured, reloaded, or defective ammunition.
- Damaged or destroyed by natural causes including but not limited to lightning, flood, or other natural disaster.
- Theft or loss of the Physical Goods.
You shall assume all risk of loss or damage to the Physical Good while in transit to Bula Defense Systems, Inc.
To obtain warranty service, you must obtain a Return Merchant Authorization (RMA) number and instructions on how to return a product by contacting us.
To obtain the Return Merchant Authorization (RMA) number, you can contact us by any of the following contact methods:
- By phone: 216-252-7600
- By visiting this page on our website: https://www.buladefense.com/submit-ticket/
Deliver the Physical Goods, in either its original packaging or suitable replacement to the address specified by Bula Defense Systems, Inc.
Implied Warranties
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.
Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, Bula Defense Systems, Inc SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY.
Consumer Protection
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state to state.
Governing Law
This Limited Warranty shall be governed by the laws of Ohio, United States without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.